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WorkBuilt

Support / FAQ

Questions, answered.

Plain answers about what WorkBuilt is, how training works, and what to expect before the doors open.

WorkBuilt coach guiding an athlete through a training session

Pre-launch reviewAnswers marked below still require WorkBuilt owner or legal approval before publication.

01What is WorkBuilt?

WorkBuilt is a structured strength-and-conditioning system delivered through an app: multi-week programs, clear session prescriptions, practical adaptation when life interferes, and honest tracking of what you actually did. The programming standard comes from coaches with Division I, NFL, UFC, and Olympic-level experience.

02Who is it for?

People who train with a purpose: outdoor athletes preparing for a season, tactical and service professionals who need dependable capability, and working adults who want structure instead of a random feed. The standard is serious effort and honest progress—not a particular background, body type, or starting level.

03Do I need prior training experience?

Final program offers will state the intended experience level and available coaching cues before enrollment. Those details remain under coach review; the current website does not place or recommend a program automatically.

04What equipment do I need?

Final program offers will state required and optional equipment before enrollment. WorkBuilt intends to account for real equipment constraints, but the exact launch requirements are still under coach review.

05How many days per week are programs?

Each final program will state its expected schedule before enrollment, with rest days identified as part of the plan. Launch schedules are still under coach review.

06Can I substitute exercises?

Yes. Prescriptions include scaling options and substitute movements chosen to preserve the purpose of the session—so a missing bench or a cranky shoulder changes the movement, not the training intent.

07Can I train with limited equipment?

Limited-equipment training is one provisional direction under review. Final offers will identify what is required and what can be substituted before enrollment.

08What performance values can I record?

Repetitions, load, time, distance, calories, and perceived effort. WorkBuilt keeps what was prescribed and what you actually performed connected, which is what makes progress history and personal records honest.

09How are programs updated without changing my completed history?

WorkBuilt is designed to version programs and workouts so completed sessions remain tied to the version you trained against. This behavior will be confirmed in the final release documentation.

10Can I start future program weeks early?Policy pending

WorkBuilt plans to let members preview what is coming while keeping future sessions unavailable until their scheduled release. Exact release and entitlement behavior must be verified in the final product before launch.

11How does service verification work?Policy pending

A respectful, private verification process for military members, veterans, law-enforcement officers, and first responders is planned. Exact eligibility, process, and any associated benefit will be published when the capability is live.

12What does access include, and how is billing handled?Policy pending

At launch, WorkBuilt plans to offer eligible new members a 7-day trial that requires a payment method and converts to the selected subscription unless canceled before it ends. Final pricing, renewal, cancellation, refund, and eligibility terms will be shown before payment. Today, the early-access application is free and creates no payment obligation.

13How is my data used?Policy pending

Application information supports access review. If you separately choose marketing updates, your contact information also supports those updates. The draft Privacy page describes the current data model and the items that still require legal approval before launch.

14What community safety tools are available?Policy pending

Posting guidelines, blocking, and moderation reporting are planned for the community experience. The available safety tools and their operation will be confirmed when that feature goes live.

15Is WorkBuilt medical advice?

No. WorkBuilt provides training programming and education, not medical advice, diagnosis, or treatment. If you have health concerns or existing conditions, consult a qualified professional before starting a new training program.

16How do I contact support?Policy pending

During early access, reply channels are limited while the team focuses on the first release. A support contact route is published with launch.